You can define default text for each of the below quoted E-Mail-Messages which you can generate out of COS.
This text can be defined for each airline individually if needed.
Booking Confirmation
to confirm a booking on a single AWB basis
Uplift Information
to confirm uplift for a single or multiple AWB/s
Irregularity Info
to inform agent/s for a single or multiple AWB/s
AWB-Stock-Confirmation
to send a new stock of AWB to an agent.
Delivery Info
similar to a P.O.D. (Proof of delivery), COS is capable to generate&send a Delivery Confirmation to the customer automatically as soon as the user would enter “DLV” in the Routing-field “Status Code”.
Example of how and where the default texts can be defined: